Alexandra Kathryn Mosca — Exploring Life and Death: A Writer's Journey

There are certain pieces in fashion that feel destined—like they were made for you, waiting to be discovered. For me, it was a scarf. The perfect scarf. The kind of accessory that ties together not just an outfit, but a mood, a season, a chapter of life.

When I first spotted it on Bloomingdales.com, I knew it was the one. But perfection, as it often does, comes with scarcity. It was sold out. Not just in Garden City and Huntington, my local Bloomingdale’s locations, but everywhere I checked. Still, I wasn’t ready to give up. I called Bloomingdale’s locations across the country, chasing a thread of possibility.

That’s when I reached Chicago.

On the other end of the line was a sales representative named Joelle who didn’t just do her job—she embodied it. She listened, she cared, and she went the extra mile. Against all odds, she located the very last one of this sold-out scarf. In our conversation, she shared her own story: years spent in Italy working for a fashion house, a life steeped in style and craftsmanship. Her voice carried the warmth of someone who truly loves what she does.

When the scarf got tangled in transit—delayed, confused, seemingly lost—she didn’t shrug it off. On her day off, no less, she tracked down the problem and made sure it reached me. In an era when department stores can feel impersonal, her kindness was a breath of fresh air.

Now, when I wear this scarf, I don’t just think of its beauty. I think of her professionalism, her generosity, and the reminder that fashion is not only about fabric and design—it’s about people. About the human touch that transforms a transaction into a memory.

This scarf is more than an accessory. It’s a symbol of connection, of going above and beyond, of the rare moments when someone reminds you that kindness is still in style.